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Meeting #10 - Taking the Heat out of Conflict by Randy Keirn

In episode 10 of the Firefighter Book Club, we are hanging out with Randy Keirn discussing his book "Crossfire - Taking the Heat out of Conflict". We have a great conversation on understanding conflict and your hot buttons, how to prepare for conflict because it is going to happen, working through the process and team dynamics.




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Firefighters Book Club with Frank Viscuso

During this meeting of the Firefighter Book Club, we are hanging out with Frank Viscuso discussing his latest (9th) book titled "Flashpoint: Igniting Your Team and Forge a Winning Culture". We talk ab

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